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Orders & Payments

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Where can I purchase Factory Ride goggles?

For your safety, ensure that you are purchasing Factory Ride gear from one of our recognized dealers, or directly from our website. New pieces at a deep discount are likely to be fraudulent, if in doubt please reach out to us and we would be happy to

Where can I find Factory Ride Goggles at a discount?

Factory Ride Premium Optics are a premium brand that follows a MAP pricing policy within our Authorized Dealer network. Please shop safe and look out for sites advertising new Factory Ride pieces at deep discounts - these are often fraudulent posting

How do I review a product?

Reviews may be submitted at the bottom of each product page via the "Write a Review" button on the left hand side.

Does Factory Ride accept PayPal?

Factory Ride does not accept PayPal; we apologize for the inconvenience.

Are treaty numbers accepted for tax exemption?

Treaty numbers are accepted for tax exemption. Once you have placed your order, please contact us with your order number and treaty numbers; the tax amount will be refunded to the original form of payment.

Payment Options

Factory Ride accepts all major credit cards, Google Pay & Apple Pay. Customers in the US and Europe have may pay in installments using Klarna, a third party financial company. The installment option is currently unavailable for Canadian residents but

Can I return or exchange a product?

Exchanges are not available, but returns are accepted on regular priced merchandise purchased from our website within 30 days of purchase, where all tags and packaging are present. If re-ordering another size, please request a return authorization, t

How do I create a return?

To return an item, simply complete the form on our Returns Page. Factory Ride wants to ensure you are completely satisfied with your purchase. If for any reason you are unhappy with an item you have purchased from our website, you have 30 days within

I need to change my address, what should I do?

For your safety, all orders are subject to a third-party e-comm verification process. As a result, we are not able to alter orders in any way once placed. Depending on the order status we may be able to cancel the order and refund so you may place a